ICON is your Partner for Digital Transformation

IT DISTRIBUTOR and AGGREGATOR

We help our customers and partners drive digital transformation.

• Design and deployment of digital infrastructure
• Integrated Solutions. We simplify the process of deploying and maintaining cloud and premises based solutions.
• Managed Services
• Engineering design services for hybrid infrastructure deployments
• Purpose built solutions
• Warehousing and shipping services

PRE-SALES SERVICES

• Complimentary assessments provide a detailed perspective of your customer's current systems to identify the optimal solution design.
• Assessments include network, wireless, physical security, cyber security, VoIP readiness, hybrid cloud applications and other infrastructure.
• Solutions Design. We create custom designs that aggregate multiple technology applications and configurations into a custom-built solution designed for specific business needs.
• Product demonstrations

CONFIGURATION SERVICES

• Imaging
• Server/rack configurations
• Telephone system providsioning
• Hardware Integration
• Mobile security and wireless solutions
• Switch/router staging and integration
• Software and firmware updates
• Desktop applications
• QC testing
• Interoperability testing
• Project management
• Custom Configurations

POST SALES SERVICES

• Helpdesk
• Problem assignment, analysis, escalation, and resolution
• Software/patch management
• Basic change management
• Remote monitoring
• Dashboard reports
• 24/7 nationwide emergency support
• 100% vendor approved
• Incident management from first call to resolution
• On site support for replaceable equipment
• “How to” programming and configuration assistance
• Startup assistance
• Cross vendor experience
• Customer and technical training

REMOTE SERVICES

• Wireless LAN Control and APs
• Switching and Routing
• Cellular Routing/Failover

ON-SITE SERVICES

• Wireless Site Surveys and Installations
• Network Installation
• Smart Hands Onsite Installations
• Cyber Security
• Audio-Visual Systems
• Telephony 
• Digital Signage Installations
• Cabling
• Safety and Security
• Datacenter Implementation and Moves
• IOT deployments

SOFTWARE DEVELOPMENT SERVICES

• Application development
• Assessment, design and custom development
• Hybrid cloud
• Web design and development.
• IOT, AI and machine learning