ICON Cloud Solutions
ICON Cloud Solutions
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  • Products and Services
    • Hosted Phone Systems
    • Telephones and Equipment
    • SIP Trunks
    • Video and Collaboration
    • Safety Solutions
    • Network as a Service
    • Cloud Monitoring
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    • Service Policies
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  • More
    • Home
    • Products and Services
      • Hosted Phone Systems
      • Telephones and Equipment
      • SIP Trunks
      • Video and Collaboration
      • Safety Solutions
      • Network as a Service
      • Cloud Monitoring
    • Resources
      • Downloads
      • Videos
      • Customer Portal
      • Partner Login
      • E-911 Management
      • Service Policies
      • Contact Us
      • About
  • Home
  • Products and Services
    • Hosted Phone Systems
    • Telephones and Equipment
    • SIP Trunks
    • Video and Collaboration
    • Safety Solutions
    • Network as a Service
    • Cloud Monitoring
  • Resources
    • Downloads
    • Videos
    • Customer Portal
    • Partner Login
    • E-911 Management
    • Service Policies
    • Contact Us
    • About

ICON is your Partner for Digital Transformation

IT DISTRIBUTOR and AGGREGATOR

We help our customers and partners drive digital transformation.

  • Design and deployment of digital infrastructure
  • Integrated Solutions. We simplify the process of deploying and maintaining cloud and premises based solutions.
  • Managed Services
  • Engineering design services for hybrid infrastructure deployments
  • Purpose built solutions
  • Warehousing and shipping services


PRE-SALES SERVICES

  • Complimentary assessments provide a detailed perspective of your customer's current systems to identify the optimal solution design.
  • Assessments include network, wireless, physical security, cyber security, VoIP readiness, hybrid cloud applications and other infrastructure.
  • Solutions Design. We create custom designs that aggregate multiple technology applications and configurations into a custom-built solution designed for specific business needs.
  • Product demonstrations


CONFIGURATION SERVICES

  • Imaging
  • Server/rack configurations
  • Telephone system providsioning
  • Hardware Integration
  • Mobile security and wireless solutions
  • Switch/router staging and integration
  • Software and firmware updates
  • Desktop applications
  • QC testing
  • Interoperability testing
  • Project management
  • Custom Configurations


POST SALES SERVICES

  • Helpdesk
  • Problem assignment, analysis, escalation, and resolution
  • Software/patch management
  • Basic change management
  • Remote monitoring
  • Dashboard reports
  • 24/7 nationwide emergency support
  • 100% vendor approved
  • Incident management from first call to resolution
  • On site support for replaceable equipment
  • “How to” programming and configuration assistance
  • Startup assistance
  • Cross vendor experience
  • Customer and technical training


REMOTE SERVICES

  • Wireless LAN Control and APs
  • Switching and Routing
  • Cellular Routing/Failover


ON-SITE SERVICES

  • Wireless Site Surveys and Installations
  • Network Installation
  • Smart Hands Onsite Installations
  • Cyber Security
  • Audio-Visual Systems
  • Telephony 
  • Digital Signage Installations
  • Cabling
  • Safety and Security
  • Datacenter Implementation and Moves
  • IOT deployments


SOFTWARE DEVELOPMENT SERVICES

  • Application development
  • Assessment, design and custom development
  • Hybrid cloud
  • Web design and development.
  • IOT, AI and machine learning


More About Us

 ICON Cloud Solutions specializes in providing and deploying hosted voice, unified communications and collaboration, and monitoring and alerting solutions in the cloud. With extensive experience designing and developing voice, messaging, video and mobility technology, we offer flexible solutions for businesses looking to make the move to the cloud. From LAN, WAN and wireless infrastructure, to advanced communications from the cloud, integrated with your company’s data systems, ICON is your one-stop service provider for all of the technology required to effectively run your business. 

Contact ICON

Contact ICON Cloud Solutions at sales@iconcloud.com or call 972-786-9000

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If you are a customer please use the following contact information for technical support:

Phone: 972-786-9000

Email: support@iconcloud.com

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ICON Cloud Solutions |  8200 Springwood Dr., Suite 230, Irving, Texas 75063 

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