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    • Home
    • Products and Services
      • Hosted Phone Systems
      • Telephones and Equipment
      • SIP Trunks
      • Video and Collaboration
      • Safety Solutions
      • Network as a Service
      • Cloud Monitoring
    • Resources
      • Downloads
      • Videos
      • Customer Portal
      • Partner Login
      • E-911 Management
      • Service Policies
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      • About
  • Home
  • Products and Services
    • Hosted Phone Systems
    • Telephones and Equipment
    • SIP Trunks
    • Video and Collaboration
    • Safety Solutions
    • Network as a Service
    • Cloud Monitoring
  • Resources
    • Downloads
    • Videos
    • Customer Portal
    • Partner Login
    • E-911 Management
    • Service Policies
    • Contact Us
    • About

ICON SIP Trunk Service

As part of the largest national network, ICON’s SIP trunking service offers a reliable and secure VoIP alternative to traditional phone lines.


  • Quick setup, simplified management with unlimited* domestic calls.
  • One of the largest combined on-net & off-net local DID footprints with 13,000 + rate centers.

Download SIP Trunk Brochure

Standard Features

Standard Features

Standard Features


  • Unlimited* Local / Long Distance Calling - Unlimited calling to/from numbers within the Continental United States.
  • Local Number Origination - Take advantage of one of the largest combined on-net and off-net local DID footprints with over 13,000+ rate centers.
  • Toll Free Number Origination - ICON offers toll free inbound origination in the United States including Hawaii and Alaska, Canada, the Caribbean, Puerto Rico and Guam.
  • Local Number Portability - Keep your existing local or toll free numbers by porting to ICON's world-class carrier network.
  • Secure and Reliable Communications - At the heart of ICON's SIP trunk service is the security and reliability of a carrier-grade network that provides crystal clear call routing to/from your local DIDs.
  • PBX Interoperability - ICON's SIP trunks have been tested to interoperate with many of the leading PBXs including Alcatel-Lucent Enterprise and Asterisk.
  • E911 - ICON provides enhanced 911 service for all US-based local numbers. Our SIP trunks are compliant with the RAY BAUM'S Act and allow you to update your dispatchable address when changing the location from where you access the service.
  • Dedicated account management and U.S.-based customer support.

Optional Services

Standard Features

Standard Features


  • Fax – Enable faxing without phone lines with ICON's softfax solution with the option to continue using a traditional fax machine or moving completely to an email to fax / fax to email solution.
  • CNAM Provisioning – Enable Caller Name on outbound calls.
  • UCaaS & IaaS – ICON's Unified Communications as a Service (UCaaS) and  Infrastructure as a Service (IaaS) options allow businesses and solution providers to take advantage of a complete communications and collaboration solution without the cost of maintaining their own equipment and infrastructure.
  • 911 Use Only SIP Trunk Call Paths – Comply with the RAY BAUM'S Act by enabling SIP trunks reserved for 911 calls only that include access to the 911icon.com dispatchable address change service.

ICON SIP Trunk Pricing

  • Price per call path: $17.95 / month with unlimited local and Continental U.S. calling*.
  • Price per Billing Telephone Number (BTN) $4 / month.
  • Price per Local DID Number $1.00 / month.
  • Price per Toll Free Number $1.75/Month.

 Create a Safer Environment with RAY BAUM'S ACT Compliant ICON SIP Trunks for E911

The FCC in Section 506 of "RAY BAUM'S Act" requires that users of hosted VoIP services  can update the physical address from where they are accessing a VoIP service when their physical address changes and is not automatically updated. The purpose of this act is to ensure that an accurate location (referred to as a "dispatchable location") is provided in the event 911 is dialed. This location address which also includes the floor, suite or building number where applicable, is used to route emergency calls to the nearest public safety answering point and provide first responders with a dispatchable address.

ICON Cloud Solutions now offers SIP Trunks that work with the Alcatel-Lucent Enterprise OXO Connect, OmniPCX Enterprise and OpenTouch communications systems allowing customers to change their dispatchable address when they move their ALE IP phone or Rainbow device. Customers can order these trunks specifically for 911 and route emergency calls over the ICON SIP Trunks to the nearest Public Safety Answering Point. Should a user dial 911, the ICON service will send the call with their current dispatchable address information to the closest Public Safety Answering Point (PSAP).

Getting Started


This application requires an Alcatel-Lucent OXO Connect, OmniPCX Enterprise or OpenTouch communications system. Pricing starts at $9.95 per month per call path and $1.25 per month per DID number. Each call path includes 100 minutes of dialing per month.

Use form, below, to learn more about ICON E911 SIP Trunks and request a customized quote. 

Contact ICON Cloud Solutions at sales@iconcloud.com or call 972-786-9000

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If you are a customer please use the following contact information for technical support:

Phone: 972-786-9000

Email: support@iconcloud.com

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ICON Cloud Solutions |  8200 Springwood Dr., Suite 230, Irving, Texas 75063 

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