Unified Communications and Collaboration

Unified Communications (UC) allows for easier, more direct collaboration between co-workers, clients and suppliers—regardless of physical location. By definition, Unified Communications is the seamless blending of the four core components of business communications: voice, messaging, mobility and presence management. When enabled, UC improves the overall response time of your business by promoting efficiency throughout your company.

Voice Communication
Manage incoming and outgoing calls to your phone from one location.

• Initiate and manage calls from your laptop or tablet
• Multi-party conference for up to 100 participants
• Video conference
• Microsoft Outlook calendar add-in for scheduled meetings

Mobility
Handle business calls on a smartphone, tablet or computer while keeping your personal phone number private.

• Multi-platform client (smartphone, tablet, Web, PC, Mac)
• Select any phone to receive or place calls using your business line ID
• One number service for mobile business calls
• Shift active calls between your smartphone and your deskphone

Messaging
Messaging apps are handy for mobile communication and convenient for group collaboration. Rainbow integrates the popular features of apps such as WhatsApp, Messenger, WeChat and others into your organization's network without compromising security.

• Private platform for your organization, no ads, no commercialized data
• Instant message from personal smartphones without revealing your mobile number​
• Message across desktops and smart-phones using email as the identifier​
• Admin portal for user management, company-wide policies, back-up, data loss prevention, etc.

Talk to Someone

Simple voice communication has been a keystone of business since before the time of Antonio Meucci. Make conversations in your organization easier with Rainbow from Alcatel-Lucent. 

• Conference 
• Discuss
• Pick up on subtle vocal cues lost in written words

Presence Management
​View the status of your co-workers:

• Online
• Online on mobile
• Offline 
• Organize project-based groups into contact bubbles

 Screen Sharing

• Instant team meetings
• Select and share a specific application and keep the rest of your desktop hidden
• Invite guests
• Private and secure
• No advertisements
• Decline a sharing invitation and provide details in an instant message

Document Sharing
Easily send photos and files with a simple drag and drop.  

• Large file transfers including audio and video files
• External file sharing
• Access documents from PC, Mac, smartphone, tablets and web clients
• Share and get things done