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    • Products and Services
      • Hosted Phone Systems
      • Telephones and Equipment
      • SIP Trunks
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      • Safety Solutions
      • Network as a Service
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  • Home
  • Products and Services
    • Hosted Phone Systems
    • Telephones and Equipment
    • SIP Trunks
    • Video and Collaboration
    • Safety Solutions
    • Network as a Service
    • Cloud Monitoring
  • Resources
    • Downloads
    • Videos
    • Customer Portal
    • Partner Login
    • E-911 Management
    • Service Policies
    • Contact Us
    • About

Safety and Notification Solutions

Immediate Notification, Timely Response

Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step towards preventing disaster, ensuring the safety of employees and protecting the security of your campus. ICON will work with you to customize an advanced campus safety solution.  

  • Lockdown
  • Medical Alert
  • Panic
  • IoT monitoring 

Silent Alerting Technology

 ICON Signals ensures that staff can quickly summon help in a threatening situation using wireless pendants, mobile phones, wired help call buttons and custom triggers from desk phones, dial codes and other devices. When a help button is pressed, on or off premises, multi-media alert messages with location-based details are sent simultaneously to security personnel and staff. This could include silent alarms that generate calls directly to the local police. Alert messages may be received multiple ways including text, email, phone call, intercom/PA, PC screen, mobile app and more and can be designed to provide room-level location details. 

Alyssa's Law Solution for Silent Panic Alarms

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ICON Mobile Alert App w Silent Alarm Capability

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Campus Safety Solutions

 Many campuses are not prepared to respond to a disruptive event and do not have systems in place to automatically alert stakeholders of a situation in progress. Typically, inefficient manual processes are used to alert staff, students and parents. Using technology to automate your current processes and systems to operate as one cohesive, integrated system with centralized management, monitoring and alerting is a core foundational piece when building a safety strategy. 

Alyssa's Law Solution for Silent Panic Alarms

Checklists and Outlines for Planning a Complete Solution

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Lockdown

 Maintain a secure environment from outside threats by enabling hard or soft lock downs from devices including mobile phones, desk phones, PC, tablet, panic button and more. When a threat is detected and a lock down is initiated:

  • Secure all doors and access areas
  • Send silent alerts to local police
  • Send discreet alerts to key personnel
  • Use devices to acknowledge lock down are report status
  • Create voice or text message providing important details about the lockdown condition

E911 Notification

Improve responsiveness to 911 calls with contextual alerts to mobile devices, desk phones and computers. 


 The ICON Signals 9-1-1 Alert solution improves the way your internal staff is notified when someone dials 9-1-1 or another emergency access number. Critical information about the origination of the call, sent to the right people, can improve the likelihood of a positive outcome.

  • Send text alerts to key staff identifying the extension, room or building from where 911 was dialed.
  • Include a link to a map of the location with a text alert.
  • Send a broadcast voice or text announcement to mobile phones, desk phones, PCs and tablet with information about the 911 call. This information can also be broadcast over paging systems and loudspeakers.
  • Activate video cameras in the area and provide a live feed with the alert.

Mobile Duress

Receive alerts on your favorite device – voice calls, text message and email. Play alert messages over paging systems and through telephone speakers. Trigger loud bells and other audible alarms.

  • SMS message
  • Voice call
  • Video feed
  • Loud speaker
  • Strobe light
  • Loud ringer / bell
  • Email
  • Social media
  • Paging group

Video Paging

 Awareness is crucial to reducing response times and ultimately ensuring the security and safety of your people and property. ICON’s video solution with access to live camera feeds provides video alerts on mobile phones and computers.

  • Receive alert messages with links to live camera feeds
  • Send live video pop-ups and alert messages
  • Integrate with sensors for both emergency alert and environmental monitoring​​

Contact ICON Cloud Solutions at sales@iconcloud.com or call 972-786-9000

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If you are a customer please use the following contact information for technical support:

Phone: 972-786-9000

Email: support@iconcloud.com

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ICON Cloud Solutions |  8200 Springwood Dr., Suite 230, Irving, Texas 75063 

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