Open Touch Enterprise Cloud

OpenTouch Enterprise Cloud is a powerful suite of communication and collaboration services that deliver the advanced hosted communications features users expect from a business telephone system through the cloud.

• Scalable solution supports thousands of users.
• Carrier-class platform from Alcatel-Lucent Enterprise.
• Security at all levels - data center, WAN LAN, and device.
• Ideal solution for multi-site companies and mobile workers.
• Managed telephony solution from ICON reduces your IT budget.

Whether you want all of your communications or just some of your communications to reside in the cloud, OTEC is especially well suited for hybrid deployments. The system easily supports digital, analog and PSTN connections and offers multiple methods and levels of redundancy and failover. OpenTouch Enterprise Cloud will maximize productivity gains and ROI while eliminating inefficiencies.

• Advanced multi party, multi media, multi device, collaboration, multi protocol communications platform, SIP, VoIP, Digital, Analog, Video, Mobile, UCC, UCaaS.
• Extraordinary flexibility in the choice of traditional digital/analog users, IP phone sets and advanced mobility users.
• Voice platform architecture expandable from Small to Very Large Enterprise.
• Scalable up to 6000 users.
• Hundreds of legacy PBX features and Advanced user features.
• Can operate in single or multi location network applications.
• Supports all PSTN connections.
• Choice of industry-leading, high-quality, innovative IP desk sets, wireless sets, mobile apps and soft phones

Four user types are available with the OTEC platform.

• Unlimited / Business Mobility User with unlimited local / long distance calling*, Rainbow Business mobile/softphone/collaboration app, DID number, E911 services, voice mailbox and access to the full OTEC telephony feature set.
• Business Mobility User with 500 minutes local/long distance calling per month, Rainbow Business mobile/softphone/collaboration app, DID number, E911 services, voice mailbox and access to the full OTEC telephony feature set.
• Office User with 500 minutes local/long distance calling per month, DID number, E911 services, voice mailbox and access to the full OTEC telephony feature set.
• Courtesy User with 200 minutes local/long distance calling per month, DID number, E911 services, and access to the full OTEC telephony feature set.

* Subject to ICON's reasonable use policy.