OpenTouch Office Cloud

OpenTouch Office Cloud (OTOC) is a superior hosted telecommunications offering that supports some of the telecom industry's most advanced telephony features. OTOC is powered by Alcatel Lucent's OXO Connect platform which is recognized worldwide and used daily by over 10 million users.

OpenTouch Office Cloud  is designed for businesses with up to 50 employees enabling hundreds of customer-centric features.

• Choose from hundreds of telephony features and options that best suit your business. This includes automated Attendant, voice mail to email, programmable keys, DSS/BLF, speed dial, call park, transfer, hold, DND, group calls, paging and many more choices.
• Enable advanced unified communication services on Apple® iPhone™ and Google Android® mobile devices and desktop computers.
• Each ICON Cloud customer has their own dedicated customer instance in our data center. This unique benefit eliminates service disruptions because of upgrades or bottlenecks to other customers.
• Managed solution includes support and onboarding system configuration services.

Deployment of the OTOC hosted solution will enable your company to benefit from rolling up all your communications costs into a single operating expense. Increased productivity is enabled by empowering your mobile and remote workforce through the collaboration applications that accompany OTOC. Finally, operational and financial flexibility is maintained as there is built-in licensing elasticity allowing you to expand or contract your users and services while only paying for what is required.  

Choose an Alcatel-Lucent Enterprise or Essential series phone to unlock your full business potential and improve communications. SEE PHONES 

ALE Rainbow provides real-time communication, PSTN calls, audio and video conferencing, persistent collaboration and messaging, remote control and much, much more. For teams of all sizes. Any deployment model and any device, while maintaining security. READ MORE

Choose the user type that best suits each employee. 

• Unlimited / Business Mobility User with unlimited local / long distance calling*, Rainbow Business mobile/softphone/collaboration app, DID number, E911 services, voice mailbox and access to the full OTOC telephony feature set.
• Business Mobility User with 500 minutes local/long distance calling per month, Rainbow Business mobile/softphone/collaboration app, DID number, E911 services, voice mailbox and access to the full OTOC telephony feature set.
• Office User with 500 minutes local/long distance calling per month, DID number, E911 services, voice mailbox and access to the full OTOC telephony feature set.
• Courtesy User with 200 minutes local/long distance calling per month, DID number, E911 services, and access to the full OTOC telephony feature set.

* Subject to ICON's reasonable use policy.