Unify your communications
Rainbow Hub by Alcatel-Lucent Enterprise is a next-generation, real-time communications and collaboration platform. Leverage the power of a truly cloud-based PBX system combined with a best-in-class unified communication platform.
Rainbow Hub
Simple to use — Works seamlessly with desk phones, mobile devices, and softphones.
Easy to manage — Configure and control your communications through an intuitive web interface. Businesses can self-manage or be supported by their trusted solutions provider.
Sovereign and secure — Hosted by Alcatel-Lucent Enterprise in its global network of 21 datacenters, including 5 in the Americas.
On-site equipment not required — Fast to deploy, easy to maintain, and scalable as your business grows.
Features
- Audio & Video Conferencing: Create or join audio and video meetings with up to 120 participants and up to 12 simultaneous video streams.
- Multi-device services: access services from desktop, web, smartphone and tablet
- Increased business application capabilities: use Rainbow connectors to integrate real-time communication in your business tools and applications to communicate effectively from one app such as Microsoft Teams, Salesforce and more
- Smart integration: with our Communications Platform-as-a-Service (CPaaS) hub, integrate real-time communication and collaboration services into existing business applications, websites, mobile apps and workflows through various APIs and SDK.
- A-la-carte deployment: implement Rainbow on-premises, in a hybrid, private, or public cloud
- Rich-telephony capabilities: connect your existing on-premises telephony system or a cloud PBX with Rainbow.
- High-Level Security: ISO 27001 compliant and designed with product security features to help us prevent and detect security threats. Data privacy focused, following applicable laws such as GDPR and CCPA.
Flexible Call Management
Flexible Call Management
Flexible Call Management
- Advanced call routing, hunt groups, and automated attendants
- Queuing and performance analytics
- Overflow handling on busy or no-answer conditions
Video and Collaboration
Flexible Call Management
Flexible Call Management
- Video conferences for up to 120 participants with 49 video streams
- HD audio and video quality across iOS, Android, Windows, macOS, and browsers
- Invite outside participants with ease
Powerful Integrations
Flexible Call Management
Powerful Integrations
- Microsoft Teams Connector to access to Rainbow telephony directly from Teams
- CRM Connect integrates with Salesforce, ServiceNow, Zendesk, Zoho, Dynamics, and more
- Open APIs and SDKs for custom integrations and enhanced business workflows.
Telephones and Equipment
Alcatel-Lucent
Softphones and Mobile Apps
Softphones and Mobile Apps
Alcatel-Lucent phones offer the highest quality on the market in a variety of colors
Softphones and Mobile Apps
Softphones and Mobile Apps
Softphones and Mobile Apps
Use a laptop or smartphone to handle your business communication. No extra hardware required.